Get help, or delete your account.
There's no ticketing system and no chatbot behind this — one address, read by the person who built the app.
Contact us
For anything — a bug, a question about how something works, a concern about another account, or a problem this page doesn't cover — emailyunus@viberostech.com. Tell us what you were doing when it went wrong; that's almost always faster than a back-and-forth.
If your concern is about another user — something they posted, sent, or did — you can also report or block them directly from their profile or the plan's room in the app; that reaches us immediately rather than waiting on email.
Delete your account
Deleting your account removes your personal data right away — no waiting period, no recovery afterward. See the privacy policy for exactly what is and isn't removed (a couple of things, like a message's text in a room other people are still in, stay — with your name taken off them — because they aren't only your data to erase).
You can delete your account right from the app: Settings → Delete account. If you'd rather not use the app to do it, emailyunus@viberostech.com from the address or phone number on the account and ask — we'll delete it by hand and confirm once it's done.
What to expect
This is a small team. We read everything that comes in, but we don't promise a specific response time yet — if it's urgent (account security, something abusive happening right now), say so in the subject line.